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Digital Empathy alternative

Digital Empathy vs Happy Websites

Digital Empathy charges $2,750 before your site goes live. We charge nothing up front and write every page.

Digital Empathy, a San Diego company, builds custom websites for independent vet practices for $2,750 plus $199 a month, and publishes all its prices. It’s month to month, but cancelling takes 30 days’ written notice, and it keeps its software while you keep your content.

Last checked

Digital Empathy
Happy Websites
Upfront cost
$2,750 build
Upfront cost
$0
Monthly
$199/mo, from day one
Monthly
$99 or $199/mo
Copywriting
Homepage only, then $499 a page
Copywriting
Included
Cancelling
By email, 30 days ahead
Cancelling
Anytime
If you leave
Your content goes, its software stays
If you leave
You keep the site
Vet extras
Call tracking, intake forms (paid add-ons)
Vet extras
Book button to your scheduler

No contracts ✦ No setup fees ✦ Unlimited edits ✦ Your site, your domain ✦ Cancel anytime

What a year costs

Digital Empathy $2,388–$5,138
Happy Websites $1,188–$2,388

Striped part is the range. Digital Empathy: $199 a month, plus the $2,750 build fee in the first year. Happy Websites: $99 or $199 a month, no setup fee.

Digital Empathy, quickly

How much does Digital Empathy cost?

$2,750 to build, then $199 a month.

Monthly payments start right away, not at launch. Extra pages of copy are $499 each, and blog posts are $299.

What’s included in the build?

A design from scratch and your homepage copy.

You get unlimited revisions before launch, technical SEO and your domain set up. Most sites go live in one to two months; you write the other pages, with coaching.

Does Digital Empathy have a contract?

No, it’s month to month.

Its terms renew monthly until either side ends them with 30 days’ written notice before your monthly billing date.

How do you cancel Digital Empathy?

By email, 30 days ahead.

Email support@digitalempathyinc.com with “SERVICES AGREEMENT TERMINATION” as the subject, and get a reply confirming it. Less notice pushes the end date back a month.

Do you own your Digital Empathy website?

You keep the content.

Its terms say Digital Empathy keeps the software behind your site when you leave, and you keep all of its content.

What Digital Empathy customers say

We found no independent review ratings for Digital Empathy when we checked.

Digital Empathy makes sense if you want a site designed from scratch by a team that only works with independent vet practices, at published prices, and you can pay $2,750 up front.

What people like

  • Modern designs that replace dated sites
  • A team that understands how vet practices work
  • Taking marketing off the owner’s plate

What people complain about

  • We found no public complaints when we checked.

Switching from Digital Empathy? We do the heavy lifting.

01

Say hello

A 15-minute call about your business and what you want the site to do.

02

We rebuild your site

Designed and written for you, included in your plan. Live in about two weeks.

03

We move your domain

And take hosting off your plate. The site and the domain are yours.

Before you cancel Digital Empathy

  • Email support@digitalempathyinc.com 30 days before your billing date.
  • Use “SERVICES AGREEMENT TERMINATION” as the subject and get a reply.
  • Copy your content and check the domain is in your name.
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What your practice’s site could look like

See client sites →

Example homepage designs for a neighborhood clinic, an emergency animal hospital and a house-call vet. Tap one to see the whole page.

Neighborhood vet clinic

Neighborhood vet clinic homepage
Full neighborhood vet clinic homepage design

Emergency animal hospital

Emergency animal hospital homepage
Full emergency animal hospital homepage design

House-call vet

House-call vet homepage
Full house-call vet homepage design

Digital Empathy FAQ

Is Digital Empathy legit?

Yes. Digital Empathy is a San Diego company led by its founder, Robert Sanchez, with 11 years in veterinary marketing, and it says more than 600 independent practices work with it. We found no independent review ratings for it, only testimonials on its own site.

How much does a Digital Empathy website cost?

Digital Empathy charges $2,750 once to build the site and $199 a month for hosting, upkeep and most updates, with monthly payments starting right away. Extra page copy is $499 a page, and Google Ads management, call tracking and intake forms are priced separately.

Can I cancel Digital Empathy anytime?

Yes, with 30 days’ notice. Its terms ask you to email support@digitalempathyinc.com with “SERVICES AGREEMENT TERMINATION” in the subject at least 30 days before your monthly billing date, and to get a reply confirming it.

Do I own my Digital Empathy website?

Its terms say you keep all the content when you leave, while Digital Empathy keeps the software behind the site. It handles your domain transfer and DNS when you sign up, so check that the domain stays in your name.

Is Happy Websites a good Digital Empathy alternative?

If the $2,750 build fee is the sticking point, yes: Happy Websites has no setup fee, writes all your pages and costs $99 or $199 a month, and you keep the site. Digital Empathy offers vet-specific extras we don’t, like call tracking, smart intake forms and Google Ads management.